Data protection


With this Data Protection Statement we would like to inform you about how we process personal data and explain to you your rights in this regard. We are aware of the importance that you, the affected user, attach to the processing of personal data and accordingly observe all relevant legal requirements. The protection of your privacy is of utmost importance to us. The processing of your personal data by us is performed in compliance with the General Data Protection Regulation, as well as the data protection regulations of the federal states of Germany.


MTN Neubrandenburg GmbH

Gustav-Kirchhoff Straße 2

17033 Neubrandenburg

Tel. +49(0)395 581 000

Fax +49(0)395 581 00 99


Managing Director with power of representation: Irmtraud Steinert

Contact details of the Data Protection Officer:

Swen Widow

Fritze & Fritze GmbH

Warnowallee 31 c

18107 Rostock, Germany


This Data Protection Statement uses the terms defined in the General Data Protection Regulation (GDPR).

“Personal data” is defined as any information that relates to an identified or identifiable natural person (hereinafter “data subject”); a natural person is regarded as identifiable if they can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, to a code, to location data, to an online identifier or to one or more special features which are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.

“Processing” is defined as any process performed with or without the aid of automated processes, or any such series of operations relating to personal data such as collection, recording, organisation, structuring, storage, adaptation or alternation, retrieval, consultation, use, disclosure through transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

“Restriction of processing” means the marking of stored personal data with the aim of limiting is processing in the future.

“Profiling” is defined as any automated processing of personal data consisting in the use of this personal data to evaluate certain personal aspects relating to a natural person, in particular with a view to analysing or predicting aspects relating to the performance of work, economic situation, health, personal preferences, interests, reliability, conduct, location or movement of that natural person.

“Pseudonymisation” means the processing of personal data in such a way that the personal data cannot be traced back to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data is not attributed to an identified or identifiable natural person.

“File system” is any structured set of personal data which is accessible according to specific criteria, irrespective of whether this set is managed in a centralised, decentralised way or ordered according to functional or geographical aspects.

“Controller” is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by European Union or national laws of the Member States, provision may be made for the controller and/or the specific criteria for his or her designation in accordance with European Union or national law.

“Processor” is a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller.

“Recipient” is a natural or legal person, public authority, agency or any other body to whom data are disclosed, whether a third party or not. Authorities which may receive personal data in the context of a specific assignment according to the European Union or national laws of the Member States, however, shall not be considered as recipients; the processing of such data by those authorities shall be carried out in accordance with the applicable data protection regulations.

“Third party” is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or the processor, are authorised to process the data.

“Consent” means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.


We collect and process the following personal data about you:

  • Contact and address information, if you have submitted your contact information or registered on our site
  • Online identifiers (e.g. your IP address, browser type and version, the operating system used, the referrer URL, the IP address, the file name, the access status, the amount of data transferred, the date and time of the server request)


We process your data for the following purposes:

  • for the establishment of contact requested by you,
  • for information about our offering,
  • for the processing of contracts, in particular for the processing of orders and for invoicing,
  • for advertising purposes,
  • for quality assurance and
  • for our statistics.


The processing of your data is performed on the following legal bases:

  • Your consent according to Article 6(1)(a) GDPR,
  • to execute a contract with you according to Article 6(1)(b) GDPR,
  • to fulfil statutory obligations according to Article 6(1)(c) GDPR or
  • on the basis of a legitimate interest according to Article 6(1)(f) GDPR.

Insofar as we base the processing of your personal data on legitimate interests as defined by Article 6(1)(f) GDPR, such interests are

  • to improve our offer,
  • to protect against misuse and
  • to manage our statistics.


We receive data from you (including about the equipment you use). If we do not collect the personal data directly from you, we will also inform you of the source of the personal data and, if applicable, whether it comes from publicly available sources.


When processing your data, we work together with the following service providers who have access to your data:

  • providers of web-analysis tools
  • web-hosting providers

Data is transferred to third countries outside the European Union. This takes place on the basis of contractual regulations provided for by law, which are intended to ensure adequate protection of your data and which you can inspect on request.


We only store your personal data for as long as it is necessary to achieve the processing purpose or the storage is subject to a legal retention period.
We store your data,

  • if you have consented to the processing, for no longer than until you revoke your consent,
  • if we need the data for the execution of a contract, at most for as long as the contractual relationship with you exists or statutory retention periods apply,
  • if we use the data on the basis of a legitimate interest, at most for as long as the your interest in the deletion or anonymisation does not take precedence.


You have the right – in some cases with certain conditions attached –

  • to request information about the processing of your data free of charge and to receive a copy of your personal data. You can, among other things, request information on the purposes of the processing, the categories of personal data that are processed, the recipients of the data (if a transfer of the data takes place), the duration of the storage or the criteria for determining the duration;
  • to correct your data. Should your personal data be incomplete, you have the right, taking into account the purposes of processing, to complete the data;
  • to delete your data or have it blocked. Reasons for the existence of a right of deletion/blocking may include the withdrawal of the consent on which the processing is based, the data subject objecting to the processing, the personal data being processed unlawfully;
  • to have the processing restricted;
  • to object to the processing;
  • to revoke your consent to the processing of your data with effect for the future and
  • to complain to the competent supervisory authority about unlawful processing.


Contact form

The contact form on our website is an easy way to get in touch with us quickly. To make it possible to contact us, some fields are marked as mandatory. If you fill in the fields and select "Send", you agree to the transmission of your data to us with the message by email. The data is not stored on the web server.

Data backup

We have undertaken extensive technical and organisational measures to protect your data against possible risks, such as unauthorised access, unauthorised perusal, modification or distribution, as well as against loss, destruction or misuse.

In order to protect your personal data from unauthorised access by third parties during transmission, we secure the data transmissions using SSL encryption where necessary. It is a standardised encryption method for online services, especially for the web.

Log files

Whenever our Internet pages are accessed, usage data is transmitted by the respective Internet browser and stored in log files; these are known as server log files. The data sets stored in this process contain the following data: domain from which the user accesses the website, date and time of access, IP address of the accessing computer, website(s) that the user visits in the context of the offer, amount of data transferred, browser type and version, operating system used, name of the Internet service provider, message as to whether the access was successful. These log file data sets are evaluated in anonymous form in order to improve the offering and make it more user-friendly, to find and eliminate errors and to control the utilisation of servers.


This website uses what are known as cookies. A cookie is a text file containing an identification number which, when the website is used, is transmitted to the user's computer together with the other data actually requested, and stored there. The file is kept there for later access and serves to authenticate the user. As cookies are only simple files and not executable programs, they do not pose any danger to the computer. Depending on the settings selected by the user in their Internet browser, the browser automatically accepts cookies. However, this setting can be changed and the storage of cookies can be deactivated or set so that the user is notified as soon as a cookie is set. If the use of cookies is deactivated, however, some functions of the website may not be available or only available to a limited extent. You can prevent the setting of cookies by our website at any time by adjusting the settings in your Internet browser accordingly and thereby permanently reject the setting of cookies. Cookies that are already active can be deleted at any time via an Internet browser or other software programs. We sometimes work together with advertising partners who help us to make our Internet offer more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (cookies from third parties). If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.

A distinction is made between the following types of cookies:

First-party cookies: First-party cookies are transmitted by the platform you are currently visiting.

Third-party cookies: Third-party cookies are cookies that are transmitted by a provider other than the provider of the platform the user is visiting. If a user calls up a platform and another entity transfers a cookie through this platform, this is a third party cookie.

Essential Cookies: These cookies are necessary for you to navigate the platform and use its features, such as access to secure areas of the platform. Without these, certain services cannot be provided, such as the display of content customised for your computer or device.

Performance cookies: These cookies collect information on how visitors use the platform, e.g. which pages are visited most frequently and whether they receive error messages from websites. However, these cookies do not collect information about the identity of the visitor. All information collected by these cookies is merged and is therefore anonymous. They are only used to optimise the platform.

Functionality cookies: These cookies enable the platform to save decisions you have made (e.g. language settings and your region) and to offer you improved, more personalised functions. They can also be used to save your settings regarding text size, font and other customisable parts of the website. They can likewise be used to provide services you request, such as viewing a video or commenting on a blog. The information collected by these cookies can be made anonymous. Your browsing activities cannot be tracked on other platforms.

Social media cookies: These cookies are used when you click a button on the platform to share information on social media. The social network records this action and may use it for marketing or advertising purposes.

Marketing/advertising cookies: These cookies are used to show you advertisements that may be relevant to you based on your interests. They are also used to limit the frequency with which a particular advertisement is shown to you. We also use cookies to measure how effective an advertising campaign is. They are usually placed by advertising networks with our permission and record your visit to a platform. This information is shared with other organisations, such as advertising providers. Marketing and advertising cookies are often tied to platform features. Our advertising cookies also allow you to participate in customer surveys and provide us with feedback so that we can improve your user experience with us.

Data Protection Statement valid from:

August 2019